Our fast shipping means cancellations or changes are rarely possible—please double-check your address and payment method before placing your order.
Order Changes or Cancellations
Because we process orders quickly, it’s often not possible to make changes or cancel once your order is received. But we understand mistakes happen! Here's what to do:
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Contact us immediately after placing your order.
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We’ll do our best to assist you if your order hasn’t already been processed or shipped.
Important Note About Payment & Address
Before checking out, please carefully review:
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Your shipping address
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Your payment method
We’ve noticed occasional issues when using Shop Pay or PayPal, where saved addresses or outdated payment methods may be incorrectly applied. These platforms can autofill outdated info—double-check to avoid delays!
If Your Order Already Shipped
No worries! If it’s already on the way, you can always return your order if it doesn’t meet your expectations.
Check out our hassle-free return options.
Need Help?
📞 Call us at (800) 628-7687
🕘 Monday to Friday, 7 AM – 5 PM (PST)
💬 Contact our Consumer Care team — We’re always happy to help!