Brighton offers warranty protection on most items—with extended coverage for VIP customers.
Brighton offers warranties for both jewelry and watches to ensure your satisfaction and confidence in our craftsmanship.
Warranty eligibility is determined by your purchase date. Coverage periods are calculated from the original purchase date. If you're unsure whether your item is still covered, please contact our Consumer Care team at consumercare@brighton.com.
Here's where you can see what's covered by Brighton's warranty.
Warranty Coverage by Product:
| Product | Regular Customer | VIP Customer |
|---|---|---|
| Jewelry | 1 year | 2 years |
| Small Accessories | 1 year | 2 years |
| Eyewear | 1 year | 2 years |
| Handbags | 2 years | 2 years |
| Footwear | No warranty | No warranty |
Note: Warranties cover manufacturing defects in workmanship and structure. Damage due to normal wear, accidents, or misuse is not covered.
Special Considerations
Eyewear
We cannot repair eyewear fitted with prescription lenses, but we can send parts for your optician to assist with repairs
Watches
Brighton watches come with two levels of coverage:
Mechanism: Covered for 5 years from the date of purchase against manufacturer defects
Battery, band, casing, and crystal: Covered for 1 year against manufacturing defects
Have questions about warranty eligibility?
📞 Call us at (800) 628-7687 — Monday to Friday, 7 AM to 5 PM (PST)
Contact our Consumer Care team — We’re here to help
Brighton product warranties—coverage you can count on.