We aim to process your return within 2 weeks of receiving your item.
Once your return is fully processed, the refund timeline may vary depending on your bank or payment provider. Some banks may take several additional business days to reflect the refund in your account.
Still Waiting on a Refund or Need Help?
📞 Call us at (800) 628-7687
Monday to Friday, 7 AM to 5 PM (PST)
Or contact our Consumer Care team — we’re here to help.
Returns are processed promptly—refund timing depends on your bank.