We want you to love your purchase! That’s why we accept returns within 60 days of shipment—just ensure items are in original, unworn condition with all tags and packaging included.
Non-Returnable Items:
- Customized products
- Face masks
- Gift cards (physical and digital)
How to Return Your Purchase
For Online Orders:
Follow our step-by-step return instructions to start the process.
For In-Store Purchases:
If you purchased from a Specialty Retailer, Heart Store, or Brighton Collectibles store, please refer to that store’s return policy. You’ll typically find it on your receipt or by contacting the store directly.
Need help with your return?
📞 Call us at (800) 628-7687 — Monday to Friday, 7 AM to 5 PM (PST)
Contact our Consumer Care team — We’re here to assist
Shop Brighton with confidence—returns are simple and stress-free.