Return Policy:
Return your unworn, unused merchandise hassle-free within 60 days. Choose between mailing it back to us or visiting a Brighton store near you.
Online Order Returns:
Click the link below to initiate your online order return. All you need is your order number and email or zip code. Unfortunately, in-store purchases cannot be returned via mail at this time.
If you wish to return your Online Order in-store, be sure to bring your packing slip to any Brighton Collectibles location to start your return. Please note that if you made an online purchase using Klarna, PayPal, ShopPay, ApplePay, or GooglePay, your refund will be issued as Brighton Store Credit when returned to a Brighton Store location.
If you would like your return issued back to the original form of payment, you must process your return using the online portal shown below.
If you used a gift card on your order and choose a refund, your refund will be issued to the gift card first, then your credit card.
Click Here to Initiate Your Online Return Now
In-Store Purchases:
Visit your local Brighton store to return your unworn, unused merchandise. You have 60 days to make the return, so don't forget to bring your receipt with you.
If you have any questions or concerns, click here to get in touch with our Consumer Care team. You are also welcome to call us at (800) 628-7687. We are available Monday through Friday 7am to 5pm (PST). We are here to help.