To schedule a repair for your Brighton Handbag please call (800) 628-7687. In order for us to give you better service, we ask that you please have your registration number ready. This number is located on a leather patch inside the back wall of your handbag.
If the repair falls within the 2 year warranty from the date of purchase and is considered a manufacturing defect, we will send you a prepaid UPS label and process the repair free of charge.
If the repair falls outside the 2 year warranty or is not considered a manufacturing defect, we will inspect the handbag and call you with repair charges.