Yes—Brighton offers cleaning and conditioning services for registered handbags, with a few exceptions.
We do not clean straw or fabric handbags, but most other registered leather styles are eligible.
How to Request a Handbag Cleaning
Email Consumer Care at consumercare@brighton.com with:
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Name of item or product number
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Description of what needs cleaning
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Clear photos of the handbag
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Registration number (found on the patch inside the bag)
Await approval from our Consumer Affairs team.
Once approved, package your handbag in a padded envelope or box and ship using a traceable method (UPS, FedEx, or USPS with delivery confirmation). Include a printed note with:
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Your full name
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Shipping and/or mailing address
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Phone number and/or email
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Description of the issue
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Purchase date and location (or receipt copy)
Ship To:
Brighton Collectibles
Attn: Handbag Repairs
14022 Nelson Ave
City of Industry, CA 91746
Have questions about handbag cleaning?
📞 Call us at (800) 628-7687 — Monday to Friday, 7 AM to 5 PM (PST)
Contact our Consumer Care team — We’re here to assist
Brighton handbag care—keep your favorite bags looking their best.