Yes—Brighton offers warranties for both jewelry and watches to ensure your satisfaction and confidence in our craftsmanship.
Jewelry Warranty
Brighton jewelry is covered by a 1-year warranty from the date of purchase for the original owner. This warranty covers manufacturer defects in materials or workmanship and does not apply to normal wear and tear.
Watch Warranty
Brighton watches come with two levels of coverage:
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Mechanism: Covered for 5 years from the date of purchase against manufacturer defects
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Battery, band, casing, and crystal: Covered for 1 year against manufacturing defects
Please note: Damage from normal wear and tear or water exposure is not covered under warranty.
How to Request a Repair
If your item qualifies under warranty and needs repair, please email consumercare@brighton.com with:
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Name of item or product number
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Description of the issue
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Photos of the item
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Proof or date of purchase
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Store or location where it was purchased
Once approved, send the item using a padded envelope or box with trackable shipping (UPS, FedEx, USPS with delivery confirmation). Include a note with:
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Your full name
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Mailing address
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Contact information
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Description of the issue
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Purchase details or receipt copy
Ship To:
Brighton Collectibles
Attn: Repair Department
14022 Nelson Ave
City of Industry, CA 91746
Questions about your repair or warranty?
📞 Call us at (800) 628-7687 — Monday to Friday, 7 AM to 5 PM (PST)
Contact our Consumer Care team — We're happy to help
Brighton warranties—coverage that keeps your favorites shining.